Software products

C360 Client Tools

The administrator's toolbox for OpenScape 4000 — station inventory, gateway health, HISTA event analysis, and PBX diagnostics in one unified desktop application.

• Profile-Based Connections — OS4000 API, gateway, SFTP, and SQL routing in named profiles
• Station Data Grid — SIP, HFA, and virtual filters with full-text search and Excel export
• Gateway Health Monitoring — Mediatrix, Patton, and Grandstream with TCP, SSH, and SFTP tests
• HISTA Event Viewer — import, filter, Emergency/911 view, and export event lists
• PBX Diagnostics — port status monitoring and Call Blocking reports
• Managed Updates — Velopack-powered update checks with configurable feed URLs

Voicemail Analytics

Turn OpenScape Xpressions voicemail and IVR data into actionable reports — call flows, subscriber activity, and server utilization at your fingertips.

• Direct SQL Integration — connect to RepApl with profile-based settings and schema validation
• Saved Report Templates — rerun reports with one click
• Flexible Time Periods — presets, custom ranges, and optional UTC display
• Granular Content Selection — searchable IVR boxes, menus, and subscribers
• Excel & PDF Export — branded headers ready for distribution
• User Data Explorer — search, filter, and export subscriber data

Call Sentinel

Enterprise call monitoring and recording for OpenScape 4000 — live station visibility, intelligent capture, and a secure web portal for playback and administration.

• Native OpenScape 4000 CSTA Integration — persistent station monitoring without proprietary middleware
• Always-On Recording Runtime — co-hosted service continues independently of portal sessions
• Dual Capture Modes — PBX SIP timeslot channels and local device (WASAPI) recording
• Secure Web Portal — role-based access, security groups, and live SignalR status updates
• Recordings Search & Playback — date ranges, bulk actions, and in-browser audio playback
• CDR & Campaign Modules — call detail search and outbound campaign station management